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Our dog has had doggy doors before, she uses them and loves them. This one? not so much. It's hard plastic instead of a flexible flap, which I thought might be better with keeping the cold out, etc. But the dog hates going through it, and it never closes properly. There's always a gap. I'm just glad we installed it in an old door, will not buy again when we eventually replace our human door.
I bought this for my Staffordshire Bull Terrier because after training her to ring a bell to let her go outside, after getting up every 15 minutes to open and shut the back door 😱 I thought I either train her to shut the door when she came back in or purchase a dog flap! So I purchased the dog flap... I went for the medium as she's approximately 15kg. When it came I was mmm 🤔 looked a little small, so I ordered the the large also, well I felt a bit like Goldilocks at this point as it was massive. Anyway after a bit of coaxing managed to see her go through the medium. I volunteered my pa to fit it into my vintage back door. The instructions seemed relatively straightforward... I thought. Just a word of warning and the reason for the four stars was the template is not correct (according to my pa) by one eighth (whatever that means think it's roughly 10mm) if he had cut the hole out according to the template he would have been fitting the bolts into the hole 😬 Another thing to keep in mind is that if you don't have a flat door you will need to accommodate the gap. He needed to fit extra pieces of wood. Anyway he managed to do the job bless him... wasn't a quick job, a few hours or more. You need to cut the bolts to size also to the thickness of the door. (I have popped some pictures to show. Well my pooch has gone through it a few times with treats but think it will take a bit more training, also the outside step is higher so she needs to jump up and through, although she can do it, she's a determined little monkey 😉 The plastic is a bit flimsy, but for money paid I wouldn't complain. So if you have the skills or know someone who does and not on an expensive door this is ok and my door was battered anyway so I wasn't losing much if it didn't work 😃. I'm just hoping I will be able to sit for a whole hour now without having to open the back door!! That would be bliss!! 👍 UPDATE! Ok this is the best thing I've done!! It's been a week so I can't comment on longevity but as for my sanity and peace ✌️It's great! She comes and goes whenever she pleases! Plus I'm nice a toasty cos the door is not letting in all the cold air (positive for the Enviromentalist... using less energy on heating) plus I can chill for longer than 15 minutes. My pa did also update me about the template issue... I said it was incorrect but it is soooo exact that if the drill hole wanders just slightly you would end up in the main hole and not square up to meet the inside piece. 🤓 Definitely recommend it so far! 😊 Ps my pooch now uses it to escape bath time 😬 I didn't account for that but luckily there is a cover to block it off!!
First the difference in size between small and medium is ridiculous, they really need to make an in between size. My little terrier (7.5Kg) doesn't fit the small, the medium has now compromised house security, a small child could get through. After 2 days the metal strip (designed to stick to the base magnet to stop it rattling) fell off the outer flap. No draught protection at the top of the door. - closing the door off completely is achieved by sliding a plastic tray down the inside of the inner frame, there is no draught exclusion along the top while this is out. The holes to bolt the two halves together through the door are way too close to the main cutout hole. Unless you have laser cut this main hole to .5 mm tolerance you will quite possibly end up like me with notches in the corner of said main hole rather than distinct bolt holes. Rout these out thoroughly or the bolt will press in on the liner strips(if used) and stop the flap swinging freely. The outer flap has just stopped returning to the down position, hinge gone stiff, have yet to work out why. My opinion? Avoid, keep looking. I now have a b****y great hole in my door and no choice but to stick with this rubbish until I can find another brand of door to fit the same hole.
If you do buy it, be careful when cutting the bolts to size, you'll need just enough to get the nut on but not much more or the closing tray won't fit over them.
Arrived quickly. easy to fit despite my having a double glazed stable door and is a replacement for one that's lasted me 10 years or so; I bought the same sort again as it worked so well. Might sound odd, if you think it should last forever but I've not got a cat - I've got 7 Jack Russell Terriers who have invented a game which I suspect might be called "Race you from the front of the house to the bottom of the garden, through the flap and Last one throughs a sissy" They play it for hours at a time; if it can stand up to that then it's good. I should also mention that the old one only needed replacing because because I got fed up with the stream of furry bods tearing through the kitchen and put the door slider in when they were outside to try and get a bit of peace. Err! they 'dug' through and ate frame!
Bought this type of catflap for installing in one of our sheds where we keep rabbits and guinea pigs. I have not bought this type of catflap before for use in the house for our cats as I don't particularly like the design. I got these because they were cheaper than others I looked at, and because they were only going in the shed. However, they work well in the shed. The rabbits have got used to using them so they can get in to and out of the shed from and to the outside runs - one on each side of the shed - I know, they are spoilt! Because the guinea pigs can't open them - they're not that strong - the catflaps are left propped open during the day so they can get in and out too. At night the catflaps are closed, still allowing the rabbits egress and access but not the piggies. They also stop rats / mice getting in. I also like the sliding partition for completely shutting off access and egress if necessary. Overall, the catflaps serve their purpose in the shed, and I can't find fault in them, which is why I'm giving 5 stars. As I've mentioned, though, I would not have bought these for use by our cats.
I’m really happy with this product. I actually bought this as we already had a dog flap of the same make installed in our front door, which I had put in by a professional who cut the panel and fitted it etc (I’m not one for attempting that) so this was a replacement purely because the old one was brown and I preferred white! Product came on the delivery date, intact and packaged just fine inside. Installation was so easy (hardly rocket science to take one flap off and fit another) but all the equipment was present as stated, and all holes accurate (sounds daft, but I’ve had those sorts of issues with other things before!). I did however, use the old screws from the flap I took off, as the new ones are quite long.. but if you’ve got the equipment to hack them down to size then happy days. I like it, our Labrador hasn’t noticed, but it looks tidy. I’d happily buy one again in the future should I need to. Only small criticism from me is that it would be nice to have had a panel or something on the inside to stop the screws from showing and the inside of the door itself. I feel for the guys and girls who have had a bad experience with this, but I’ve got no complaints. Good work!
Update. Couple of weeks in and a piece of the doors frame broken off. Not good. How long before it breaks fully. Shame.
Original review as below.
A friends fitted the door yesterday for us. Nightmare of a template and cut as far too close for fitting screws to edge of hole. Fitted to an exterior wooden door.
Placement and cutting done the bolts included needed to be cut. Once cut the nuts wouldn't go on easy at all. Eventually managed them. Fiddly things.
Dogs didn't like the door and plenty of treats later they have learned the art. Going out is easy but strangely coming in is not. Yet to perfect this.
I like the slide in blanking plate for when you don't want it in use or for holidays etc.
Plastic frame and the actual flaps seem cheap plastic. Reviewers have mentioned this as a fail point. Let's hope it was a certain batch as I remembered this make from my old old house as being a good one.
Magnet seems to be ok and kept the breeze out thus far.
Good dog flap, with only one area for improvement, and that's in the strength of the outside flap.
The flap works by having the middle translucent panel allowed to swing both ways, whilst the outer flap can only swing from inside to outside. This means it seals nicely when shut. However, this outside part (the white square part) is quite thin.
We have some enthusiastic large (35kgs+) dogs, and I'm now on my third flap in 18 months as the outer part of the flap keeps snapping if the dogs hurry through too fast too many times. It's a shame, because the flap itself is good.
Fitting wise, a half-competent DIY'er should be able to fit this in an hour or so - I've done this several times now so it's quite straightforward. You'll need to trim down the long screws provided so factor that in when you're preparing to install it - I used a dremmel with a cut-off wheel.
Plan your cut as you can't add material back! The best advice I can give you is to buy a replacement panel for the bottom of the door - I think I got one online for around £25. Our bottom door panel was patterned (IE, not perfectly flat) and this meant installing the flap would be difficult to seal to the surface due to the raised pattern. Buying a flat plain panel solves this issue, and it means I can just re-install the original panel should I need to return to standard. Also, if your flap does break, you can just swap the panel back to the standard one until you get a replacement.
Overall, I'm very happy. It would just be nice if they lasted a little longer - but part of that is down to my dogs charging in through the flap, so I can't completely blame PetSafe!
I hope that's helped - please see the video of it in action!