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I emailed the seller to find out if this was the new formula or the old formula. It’s very easy to tell. New version has the word Soft in the title. Old version (what was pictured) does not. Well, it arrived and it has the word Soft right there in the name of the product. I thought I was buying the item as pictured. False advertising and no returns. If you’re looking to buy the old version, this ain’t it.
This is not the original product. It does not foam up like mouse and does not give volume. I emailed the Texas Beauty Bar company about it and all they could say is “the formula has changed”. I do not believe it has. I have attached the email response from them. I was hopeful for an apology and to make it right before writing a bad review. But they didn’t offer that.
I ORDERED THIS PRODUCT BECAUSE IT WAS ADVERTISED AT THE OLD FORMULA, WITHOUT THE SOFT IN THE NAME. THEY SEND ME THE SOFT MOUSSE, WHICH DOES NOT WORK, DOES NOT THICKEN. I HOPE THEY GO BACK TO THE OLD FORMULA.
This product was a HUGE disappointment! When I spend over $35 for a hair product, I expect it to work. This is no better than any product I have found at local drug stores for a fourth of the price. I also did not like the way it smells, The scent is similar to a floor cleaner I use, if that gives you an idea. I read tons of reviews and felt I was making an informed choice, as much as you can when you buy sight unseen online, but I basically feel like I threw my money away on this one.