To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Looks like someone had a finger in it when I received it. Clearly I didn't read the"hold" factor of this because my hair is a rock right now and I didn't use much. Disappointed to say the least. My Fault.