Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
I love this product. I bought 2 as they were so much cheaper than anywhere else. I have 2 cats one of whom fell in love with this from the day I brought him home 7 years ago. Now (he only eats dry food, his choice) he wont eat out of anything else. This is now my 3rd and 4th Food Tree, the only thing wrong is the joint between body and base shatters. Each tree has lasted 3 1/2 years and so is very affordable. The first time one broke, he actually stopped eating for 2 weeks until I was able to get another! The day after I received these 2 Cat Food Trees, his last one broke. Thank God it was already here.