To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
First and foremost : the product was not sealed and the bottle looked really old and had scratch marks all over. How can you say that a product is genuine unless you get a sealed item.
I have been using this shampoo for a while now , its just awful, it makes my hair really really dry , dead and frizzy. I have to apply a thick coat of conditioner and post shower serum spray is necessary if you don't want to end up with frizzy and scratchy hair.
I have oily scalp and this shampoo creates such a huge problem for me. I would never recommend this product.