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I use this conditioner all the time and its amazing. However the state this came was terrible. It wouldn’t pump out because the consistency was super hard! It literally turned into a butter and I was not able to take it out in any way. Just bad.
I have used this conditioner for a long time for my daughter, however for the last 2 orders I could not even pump it out, its all lumpy and thick, unfortunately I had thrown away the receipt so I am practically using a teaspoon to scoop it out and don't think it works at all for the hair. Too expensive to get such a product, don't buy it!!!!
Got this a bit ago as stepdaughter was running low and her dad is useless at remembering to order it. When we came to use it, it wouldn’t pump, I opened it & it was thick like butter. Only order it from here as I could get free shipping but I think we will stick to order it from where we normally get it from & pay postage.
Worked well the very first time I purchased. The 4th purchase I think was probably off. It smelt very different and the consistency was like cottage cheese. Didn’t work the same way. Afraid to purchase from here again. Product should have a year shelf life, once opened. Very disappointing.