Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
I wish I knew how this happened, but I was looking at the 7kg bag for $19, and had to step away from my computer. When I got back to my desktop, THIS page with the 7 POUND listing loaded, and I clicked add to cart, and was sent this tiny bag for $19 ... Rip Off!! I think there's some kind of bait and switch in the program when a page goes idle. I got hoodwinked by seller, but ultimately it was my fault because I didn't confirm at time of checkout. Be Careful! Oh, and the bag had a rip in it, so I lost even more substrate along the way. Could have returned it, but life events prevented me from doing so.
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