Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
Love the smell of this product and a small amount produces a good amount of bubbles. I have sensitive skin and it didn’t irritate it at all. Lily of the Valley is a classic scent and one of my all time favourites. Great product!