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Muy buen diseño. Sin embargo, creo que falla en asegurar una presión de agua lo suficientemente alta y constante para sacar buen café. Los filtros son presurizados y eso ayuda a sacar un poco de crema, pero si el café está molido muy fino (tal como lo puedes comprar ya molido en muchos supermercados), se atora. Puedes comprar en grano y molerlo, pero también ahí depende mucho de cuánta cantidad se ponga en el filtro. Por lo que de repente saca el café espresso más aguado de lo que se requeriría.Claro que hay que jugar con la molida, los gramos, la temperatura, el tiempo de infusión...pero la verdad, para ser una máquina semi-automática siento que le falta una mejor bomba de presión. El espumador de leche pero, cumple adecuadamente. Eso si, para purgarse después de cada uso, usa mucha agua del contenedor. También los procedimientos para operar la máquina no son los más intuitivos del mundo. El filtro para pods de illy funciona muy bien.
Power button was dodgy from day one but after maybe making really light use over a few months it's just plain broken now. Button only stays down/on. You have to unplug it to turn it off. Regret getting this machine now.
Crea buen café, pero se necesita práctica para calcular el tamaño de grano. Tiene crema, pero no tiene los 15 bares que dice tener. Los espressos son algo líquidos. La leche se espuma con facilidad. Se tiene que descalcificar con frecuencia.
In a case of getting exactly what I paid for, this machine is, as expected, just OK. It takes a while to before it's ready to use once you turn it on, and the "on" button is tricky--you have to push it just right, very quickly. You can brew a single or a double shot, but the double shot cup doesn't hold two scoops of grinds, just one and a half, tops. (You can put two scoops into it, but it won't fit into the machine that way.)
Steaming milk results in plenty of foam without even trying. The trouble is, it produces so much foam so quickly that the 12oz bell I bought gets completely full of milk/foam before the milk is hot enough. So I bought a bigger bell (3soz), but that requires me to use a lot more milk so the short steamer wand can reach it, so I always have milk left over.
When making espresso, your shots will turn bitter if they sit around for more than a few seconds before either drinking them quickly (the way the Italians do) or adding milk. So, you want to steam the milk first and then make the espresso. This is reflected in the instructions that come with the machine. However, those instructions include a step to "cool down the boiler" after steaming the milk and before making the espresso. This entails allowing water to flow out of the steamer wand until it stops on its own and the buttons stop blinking. It takes a good 30 seconds to do this, while your milk sits there cooling. So, you want to make your milk a bit hotter than you want your drink to wind up... if you can get it hot enough without the foam overflowing your bell. With practice, a large bell, and the foam dial set to the right level, this is all doable.
Making the espresso is easy enough as long as you don't use more than 1.5 scoops of grounds, as noted above. Quickly add your already steamed milk/foam and you're all set. Except you still have to dump the wet grounds. I recommend leaving them in the holder until they cool off and dry out just a bit, then knock the holder gently into your compost container until the grinds fall out of the cup. Knock too hard or wait too long, and the cup comes out of the holder with the grounds still in it.
Once you get the hang of it, this machine can produce tasty drinks.
1/16/20 UPDATE: DeLonghi contacted me after reading my review and sent me a brand new machine. Unlike the ones received from Amazon, this one was complete and all parts were in sealed packages. It even included a descaler which I hadn’t received in any of the 3 from Amazon. I don’t blame DeLonghi for this, it’s obviously an issue with Amazon. I’ve never had a problem with them before, but they shouldn’t be reshipping returned or used machines. DeLonghi showed me that they really care about their consumers. I was a returning customer and will continue to purchase their brand, just not from Amazon. I changed my review from 1 star to 3. DeLonghi gets 5 stars but only 1 for Amazon.
ORIGINAL REVIEW: I purchased and returned this coffee maker three times. I received a used machine every time. The first one had no labels and the measuring spoon/tamper was missing. The second one had scratches on the base and coffee grinds when I tried to clean out the inside per their instructions, and the third had a label missing on the machine and the base was scratched on this one as well. Returned all three for a refund. Will purchase elsewhere.
**Update: The first espresso machine was for my daughter and I decided to get one for myself. I got a first box and it was clearly a used product. It had traces of water and ground coffee. It was clearly cleaned up but not new. I requested a replacement they sent me a second box that is also clearly opened. See the photo. This is how I received it. I did not even try to check the machine and it is going right back. I gave up with this supplier.
My daughter's machine is also acting up. Seems to work most times but occasionally does not. A bit too late for her to return but still under warranty. Hopefully they fix whatever problem that one has.
============================ It is a good product, I love the coffee taste out of this machine. The reason for a 4 star only is because it has it tricks. I got the first one and the power button was working sometimes an not other times I requested an exchange. The new one seems to be better on this issue. Still in both cases after I use the steamer, if I want another coffee, I need to turn it off and then back on. I tried waiting for a long time for it to cool it down unsuccessfully. This means that if I want to prepare 2 cups I need to brew the coffee first for both cups and then the milk as a last step. Once I use the steamer, the only good choice is to turn it off.
This review is somewhat extensive, and understand that I have high expectations, so for a casual user this may not all matter.
Coffee in: This machine comes with 3 baskets, a single and double pressurized basket for fine (espresso grind) ground coffee, and a non pressurized for those who will use normal ground for filter coffee. As I have access to a grinder, I used the pressurized. This machine does not have a good pump or pressure; a grind used with a normal espresso machine will choke this machine up, while a coarser grind allows the water to run right through. It is very tough to grind coffee right for this thing. The included tamper is pretty much a joke, I bought a stainless steel one and it worked better.
Coffee out: It tastes okay. The machine pushes a very large amount of water out, so shots are either watery or short in time. Often, if you grind fine, it will preinfuse (a nice gesture done mediocrely) and then shut off. When it does work, it's not bad coffee. There's crema, meaning the pressure is okay, and it's not overly astringent or bitter.
Steaming: The steam wand sucks. It is good for heating up your milk, but don't expect any microfoam, let alone a foamy cappuccino. It produces a very weak whirlpool that looks more convincing than it's results are. Even taking the cover off reveals a wand that is too short for a smaller steaming pitcher of milk. Doesn't come with a steaming pitcher.
Hardware: My on and off button is junk. Almost impossible to actually get to stay in the on position, idk what mechanism is inside but it's horrible. I keep mine on all the time, thankfully it enters sleep mode after 10 minutes of no use so it's essentially off. The drip tray is confusing, but nice. The portafilter isn't bad for the price point, but it is a lot of plastic underneath the basket. The heating spot on top is little more than enough to check the box, it doesn't get very hot and definitely doesn't heat a nice cappuccino cup. The water tank is easy to use but isn't exactly airtight and as such the water inside goes bad faster. I do really like the small size of the machine.
Overall, for a novice this machine will make you happy. It will heat up your milk and make coffee with a small stature and ease to clean. However, for an enthusiast, I advise waiting until you can save up more and get a lower end Breville, a Gaggia Classic, or a Rancilio Silva. I wish I did.
I got mine from amazon warehouse. it arrived in excellent condition, appearing to be used once or twice by someone previous. Coffee is great, steam wand is... okay. if you remove the silver thing and just use the rubber tip, it works a lot better.
However I'm contemplating a return because the power button got stuck in "on" mode the very first time I used it. It seems a common problem for this machine. for something that costed me $180 used, and supposed to be $230 or so new, it's really a terribly sad design flaw.
Over the past week I've found out that you can coax the on/off switch back out again, if you pushed the bottom of the machine directly under the button. But, am I going to keep it? I have another two weeks to decide....
I purchased my first Dedica from a bricks and mortar retailer for I wanted a hands on demonstration since I was new to making my own espresso. The machine worked fine though not hot enough and it tended to clog but considering the price - what the heck. I loved the size and looks. The Dedica stopped working after 13 months and past the warranty. I thought perhaps I wasn't careful enough with the maintenance. So, like an idiot I bought a second one from Amazon (see size and looks). I descaled early and often even though I have soft water and kept it ultra clean. After four months the descaling light turned on and I descaled twice. The light was still lit so I called DeLonghi. The service technician was very helpful and told me I had to reset the water soft/hardness. Bingo! No more light but a dribble of watery coffee like substance now sloooowly emerges from the machine. I can tell that the pump is going (noise, stopping, starting, etc.) and after reading all the on line reviews regarding the poor repair service DeLonghi provides I've given up. Lesson learned: Do your research first and do not be swayed by good looks. Off to Seattle Coffee Gear for my next espresso machine - love SCGs videos reviews.
Delonghi EC680M DEDICA 15-Bar Pump Espresso Machine, Stainless Steel