To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
This product appeared to have been opened- I have purchased oribe products before and the always had s foil seal inside- this item did not and appeared to have been opened although 3/4 of product in tube- do not purchase from here.
I have used this product purchased previously from both Amazon and the salon with no issues in the past, however when this arrived last week I found it to have a strong chemical smell and the conditioner tube was not filled all the way. Not sure what is in the tube as it’s not going anywhere near my hair but it’s not an authentic Oribe product and/or is been tampered with. Returning and for not on I’m only going to purchase from the salon or directly from the Oribe website. Just to note, the gold lust shampoo also purchased at the same time did not smell like it normally does either. I still had a little left from my last salon purchase and there was a drastic difference in scent.
It’s concerning to me that this product is listed as being shipped from and sold by Amazon and not from a third party seller, and also listed as professional/luxury beauty so I thought I could trust that it was authentic, but apparently not. Makes me question the integrity of other items that are sold by Amazon
The product itself is fantastic for color treated/damaged or over processed hair when it’s authentic and does not weigh my hair down-just don’t buy on here I guess.
I have used this conditioner for about 4 years. The tube I just received I believe to be a FAKE. Oribe has a delightful fragrance, which is why I use their products, but this $52 tube has little to no fragrance and does little to condition my hair. I've heard of this happening when ordering on line, but have never experienced it until now. BEWARE!
i had purchased this from neiman marcus and it was so NICE! it smelled so good and made my bleached platinum hair so soft and smooth. but, when i ordered from amazon thinking it would get here faster and also trusting "amazon choice" turns out it smells different and doesn't make my hair soft at all. makes me nervous about what could be in here?? i hope its nothing damaging...
Normally, I love Oribe products, but this seller appears to be providing fake products. The bottle design is off, the scent is not Oribe, the quality is more like store bought and I’m pretty sure the package was tampered with before I got it. This is NOT real Oribe. For the real deal, I’m going to have to go to a salon and place an order as it is the only way to be sure.