To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
It usually full to.the top. This time it was half full, the cover was dry, and why is left I'd dried out and recessed on one side. It seems it doesn't pay to keep extra product in stock, I always keep and extra month around so its too late to return. Been using this for years. It super expensive to get cheated out of half. No support results in a lost customer ooking for a replacement product today !
I buy this product all the time. Every time I receive the product, it is filled up to the brim. This time it is under filled. I'm very disappointed that I got ripped off. I attached the photo. I just opened it brand new and have not started using it yet. You can see the product is way below the fill line.