To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I bought the C-30. I was pleased with my purchase. It had a lot of good reviews. Yesterday I tried it for the first time, however, the thing fell apart, the handle mechanism now lies at the bottom of the lake. I have written to the manufacturer.
After being very happy with a C-30 for a year, I ordered a C-40. Gave it to my son for his birthday but he didn't need it. Finally got around to winding line a few weeks later and it turns out to be defective (see photo). Minus one star for that, but I know they can make a good spinning reel most of the time, and nobody's perfect. My fault for not testing it within Amazon return time frame.
So I called Okuma Customer Service to see about replacing C-40 that was defective out of the box. Held for 32 minutes at 11am and no one picked up. That's minus two or three stars for total apathy and rudeness toward the customer. I won't buy anything from Okuma ever again.
The product did not last it all, I cast lots of jerkbaits all the time the jerkbaits are 5/8oz and the handle has gone loose and it come loose all the time so I check in and the handle is broken inside the handle and now is stock
Defective handle. I've only had this reel for less than a month. The handle, the part that turns freely, came off during my surf fishing this morning. I didn't realize that it had come off until I had a bite, picked up my fishing rod from my rod holder, and realized that the handle was missing. Lost the handle and lost the fish.