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Writing this review after several months with my kitty pass. Installation intitially was relatively easy though I found that fitting the 3 parts together was awkward. You really want to pull your door down to give yourself easy access for cutting the hole. It looks fantastic. But the double sided tape failed after a few weeks and I have since had to glue the Kitty pass back onto the door myself. So be prepared for this. They simply don't supply enough tape with the portal. Its also a little on the pricey side for what its worth, but I think the supplier gets away with the pricing because it is a superior looking design to others on the market.
Quick delivery. Great idea, however needs some tweaks. When the door was cut using the stencil, the hole was 1/2” too large all the way around. It still worked but the hole was larger than needed. Also the wood itself was very rough and when the cats go through it, cat fur sticks to it. Would recommend sanding it smooth and painting prior to installing. Also seems very expensive for what it is.
Would love to give 5 stars because it's super cute BUT the plastic center piece that covers the hole in a hollow door should be slightly wider. We installed it on a standard interior door and the pieces were not able to make a snug connection. 3-4mm would be all it would take. I painted it for contrast.
I really wanted to give a positive review for this product because I think it’s a great concept and it looks very cute. I followed the instructions to install it and my cats have been using it for the past 3 months. But now, it’s falling apart. I glued it back in place but it did not hold for more than a day. I’m going to persist and find a better method to fix this but this is just disappointing.