Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
Laptop is in very good condition. Even Windows 10 instead of advertised Windows 7. The only minor problem is with the replacement power supply. It has the plug that is about one millimetre shorter than in the HP original one. For that reason it does not click in the socket and stay loose. Otherwise all good.
Overall the product is excellent. it's what i expected. However, in the description of the item when i purchased it was a card reader (SD card). It doesn't actually have one. It's one of the reasons i bought this product. Other than that it's a great product.
Our Elitebook Pro is everything we need in a laptop. Easy to set up, all the storage we need and fast speed graphics. Computer Traders were great to deal with. They gave great after sale service. Very happy 😃