Pet bowl: great. Spike: not so much
Reviewed in the United Kingdom on 4 November 2019
I flipped out finding this item. For months I am trying different solutions to prevent throwing away uneaten cat food: half a portion, quarter portion, teaspoon at a time, cling film, aluminum foil, Tupperware, dry only diet -- finally I gave up and made peace with the money I'm throwing away on uneaten wet cat food, since Spike only eats up to 70% of it at best case scenario (and many times merely 20-30%, not more) and that's talking about the minimal 85gr portions.
You see, Spike, evidently a trend following cat, eats only fresh. i.e, immediately after the package was opened. He is less bothered by the fact that poor animals were processed into food for him only to be thrown away - not that I'm vegetarian, but at the very least I make sure no animal died in vain... It's not lettuce. So, when discovering the SureFeed product it took very little time until checkout, and I was ready to crown it product of the century even before the order arrived. Spike, sadly, didn't get the memo.
The product itself is indeed great. It's a smart invention that is very reasonably priced, well built from high quality materials and works smoothly and easily even if you're not very gadget friendly. It was a matter of inserting batteries (add those to your cart right after to save some headache later, as they are not included. Not that I would expect that for the pet bowl price) and turning it on, and it was ready to go. One feature that I clearly overlooked, what with it being my fastest placed order ever, and found out about only when the item arrived is the training button, that will get your cat accustomed to the new dish with moving parts over a few days. It worked very well, and the switch was as simple as it gets. The motion detection, obviously the most important part of the machine, works flawlessly and the mechanism is surprisingly quiet. It took no more than Spike sticking his nose over it, and the flap would gently open, and close back few seconds after he finished and moved on with bath time. Since I am less fond of dishwashing, I also ordered extra bowls (sold separately) - those were found out to be of the same high quality, and most importantly very easy to wash - still doesn't mean I wanna keep washing the one bowl for every feeding, but once a day I do all three in seconds and don't even bother with the dishwasher.
As you can see, happy customer here. Well, happy buyer. The target audience however remained true to his habits, and would still eat only right after the food was opened. The next time hunger strikes, he would approach the SureFeed, allow it to open, sniff, and head for the dry food backup.
It should be noted that I'm specifically describing Spike's culinary adventures in order to make you aware that in the off chance your cat is related to mine and you're also buying the SureFeed for the same goal and not because of having a flies issue or what not, it might be that just like in my case your only solution to solve it is replacing the cat, not the bowl (which isn't happening, so tough luck for me. Parenting is difficult, people). It therefore should also be noted that a friend who ordered the product as well, and also lucked out with a normal cat, reports that his cat is eating as much as he needs, retires to his business, and when he wishes to eat again will come back and eat the rest. Moreover, the said cat which was sadly abused as a kitten and grew up to be a very shy and quiet cat which is extremely easily freightened and is very careful around new things, took very well to the SureFeed and learned quickly that the fact its cover is moving is a good thing (which says a whole lot about how quiet and gentle the system is, especially in that cat's case).
In conclusion: it's truly a great product that does it's job well and is very affordable; however, if your intention is to eliminate food waste there is a chance it might not be able to help you with that. Try asking Alexa for an advice.
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