To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
i love this product, but when i opened this particular bottle it smells like dead fish! i can't find a place to contact the seller and when i tried to report it as defective, they want me to send this one back (at my expense).