To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Zipper broke after just 2 months. Obviously that’s a pretty important part of the playpen because now that the zipper broke the dog can get out and roam the house. So completely useless after 2 months.