Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
Bag came in a few days earlier than the expected delivery date and I am very pleased with it so far! As a commuter, I have way too many loose items like headphones, make up kit, ID, keys, umbrella, macbook, and many others. This bag has several pockets that keep my stuff organized and easy to pull out when needed! The leather is smooth and seems easy enough to clean. What's best is its size -- not bulky at all, and it's very stylish. Perfect bag even for a petite woman like me!