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Similar to other reviews I received the package in good order however missing the tuner that was advertised to come with it. The banjo was well packaged and in the case. I would improve my rating if I receive all items that I paid for. Looks like a great little instrument which I am giving as a gift.
The head is so tiny it's hard to get your hand close enough to use the first bar. I had to sand it down quite a ways so I could use the first bar. The electronic jack included is permanent if you hook it up and you have to velcro the wires to the back and it gets in the way. I had to pry it off (very strong glue) needs a better system. Otherwise it has good sound and is fun to play