To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Product....1.is not shaggy at all. 2.has minimal covering that so u can see base coming through all over rug. 3.Advertised as "fireplace rug" but on bottom says "keep it away from fire". 4.Slips on wood floors easily. 5. And your returns policy os so complicated and costs 25% of the cost of the product. That you do not deserve to be in business at all.
Very very lovely rugs. I ordered 2; one in the dark grey and other is deep purple. Arrived quickly; both well wrapped and rolled up in 2 extra strong plastic fitted bags and cable ties. Rugs are substantial and strong beautiful colours and with thick lush pile. Strong woven backing and came with a link to a video to show how to flatten after delivery. I am a fussy and a good quality item seeker and just love these rugs at such a fair price and I searched for a long time to find them. Thank you.
Once settled this is a lovely rug for the price of it. The dog claimed it as his own even before I had fully rolled it out! I've had it about 2 months now and can't complain. I would definitely recommend.