To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Bought it because so many people talk about the wonders of this product, but it dries out your hair like no other. My hair is very strong and hydrated and this mades it feel brittle. I was so confused until I noticed alcohol as an ingredient which would strip all the hydration out of your hair. God only knows why they have alcohol as an ingredient for a hydrating shampoo. 30 dollars is insane for what you're getting too. If it was a good product I wouldn't mind spending my money on it but for what a received I could have gotten a better result buying shampoo at the dollar store.
Product arrived damaged, with evidence of some leaked out... Shipping bag was fine, only the plastic product bottle damaged. Can I get a replacement? And a discount on the damaged one? Can’t be bothered trying to ship it back to you. Thanks! What do I do?
Absolutely the worse Pureology product I have ever used! My fine hair felt like I had used a cheap shampoo....flat and dry! What a waste of money. I am going back to using Pureology Hydrate which I have been using for years.
Buyer be ware !!! This is not the real Pureology. I should have realized it the moment I raised it toward my hair. It has a household cleaner smell. That's not the ultimate upset... bye bye Keretin and my hard earned money!