To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
After reading other reviews I was so excited to try this product. It did not work all that great on my hair. I have foiled, platinum highlights along with naturally wavy hair that often looks quite dry. I had to use a lot of product and still use some Barazillian Blowout Shine and Shieled, (which is an awesome product) to get my hair smooth. The B.B. Thermal Straightening Balm is a much better product, and I can use for less for better results.
I have used this product before which I bought from a salon. So ordered this confidently, however this seems to have no smell as the sample piece I got from the salon and is not working as the one I had. Very disappointed, I was so confident so I threw the box or else would return. Not sure if I received an expired/ old one .. please let me know if this can be returned or exchanged.