Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
I am LOVING this bag. It is bigger than I thought it would be - which is great. And so comfy to wear... The magnetic snaps on the straps are perfect and always hold in place. SUPER pleased I bought this. Worth ever penny!!!