Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
I have used this for a while now and absolutely love it. It has a vanilla bourbon scent and it leaves my skin so soft and gently scented. It does not later profusely, I treat it more as shower lotion that I use after my usual bar soap from the same company.