Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
Why more items aren’t designed as cleverly and space-saving I don’t understand. The only down side is that it is hard to see the “symbols” imprinted that indicate which section is for which utensil. But the size is good, comfortably fitting six to eight of each cutlery type.
Had to return, it only holds a few spoons, like four or six, and even then the handles would stick out in the air, so the compartment was too low rising to hold our spoons. tried to fit other things in it and it was no use, that low internal compartment was the negative, it was just not high enough.