Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
I’ve had an Ozmo 610 for a year or so and, while basic, we are happy with its work. Having had a good experience we purchased the DEEBOT R98 and we have had nothing but trouble: It continuously loses its map. At least once a week I have to re-create the map. This is a pain because you can’t use the spot clean or clean a specific area until the map is created. Every time it “finishes” a cleaning cycle it docks in such a way that it makes a continuous noise as if a motor is still turning. This doesn’t stop until somebody picks it up and docks it in a different way. It never actually does a full clean after an initial map creation. It misses areas and, although the battery has power and the waste bin is not full, it goes back to its dock. The voice notification has stopped working completely. I have tried to rectify by: Resetting and going through the setup process multiple times. Relocating the dock to different locations, and going through the setup process each time. I would like to return the device for a refund as I think it is not fit for purpose or as described.
Once it’s done it’s initial full house scan it’s good to go. Does a good job, but don’t leave any curtain or blind cords on the floor or it will get tangled. It’s really nice to come home to a spotless house every day. And it’s so easy to empty the dustbin once a week on the handheld unit. No having to fuss with the robot’s dustbin. Well designed product that actually works as advertised.
It's just 4 months in - worked well but suddenly it stopped working. Always keeps going backwards to the charging dock and doesn't do anything. We have tried to reset it to factory settings but it doesn't work - really sad that this didn't work. We will reach out to Deebot for the warranty now and will leave a feedback here if they respond.