To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Was worried with some of the low rated reviews from Verified Buyers. No issues with the two Detanglers on two different phones in the house. Long term life is too early to predict. But, for the price, it works.