Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
It's hard with so many hot sauces out there to find one that has the right amount of flavour and heat but this one definitely hits that sweet spot! Hot but not too hot and tastes great! Will make sure I always have one in the pantry!