Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
It's a small bag that fits everything I want to carry and it looks nice. The mesh side just barely fits my cycling water bottle. To me the zippers looked incredibly shiny which I don't really like. The shoulder strap comes with an adjustment buckle for the length which works as it's supposed to, but it makes the bag hard to put on and take off if you're wearing it across your body. I've since fixed that by replacing it with a side release clip which makes the bag much easier to use. Overall, I don't regret buying this bag.