To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Fine product however one outfit is missing the buttons at the bottom so I can’t snap it up around her diaper. I wanted to just return one of five outfits but I don’t know who to contact or what to do??