Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
This conditioner is a holy grail product. It’s like silk soft and does what it says it does which is a lot of good for your damaged hair. It did help with breakage and did make my hair feel stronger after use so a really good product for a fraction of the price of the expensive ones