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I like the matt stainless finish of the kettle and the shape, it looks good. But I think it's quite noisy also rather heavy when it's full, couldn't imagine an frail or elderly person liking the weight. It definitely feels sturdy though. It doesn't pour the water out "smoothly" either, and for the size of the spout it's a slim stream of water. I've had Russel Hobbs appliances in the past, compared to then and now it seems the quality has declined a bit. Over all not really happy with it id give it a 7/10.