To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
This would be a great product, but Amazon shipped it with no cap. This caused the product to become dry and hard at the top of the container. Once this hard piece is discarded at each use, it manages my longer hair well, without being too hard or oily.