To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
This is the first new Leatherman I've ever bought, all the others I've had have been handed down. The tool itself is great, as others have mentioned the black finish does rub off for a little while when you first get it (not a big deal to me). The interior tools are honestly a bit difficult to get out. Part of that is that it'll take time to wear them in, but I can't help but feel like they could make them a bit easier to get hold of.
The most disappointing things are that the nylon and velcro case feel cheap and I would have expected something a bit nicer. This wouldn't be a big issue, I don't expect to use the case ever, except for the fact that they do not include a metal belt clip with the tool, it needs to be purchased separate. To me this should just be a standard thing shipped with every Leatherman.
EDIT: Also, maybe it's just me, but I certainly wouldn't consider anything on this tool a "one handed" open.