Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
Soothes your body when using this in the shower. Wouldn't recommend sing this on your face though, cause it leaves my face feeling too dry when I use it. But on the body, feels relaxing. Would highly recommend as a body wash, just not on the face.