To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Horrible, de lo peor en acondicionadores, cualquier otro barato es mejor, increíble que una firma así, de vez en cuando haga productos como este. No compres si no lo quieres tirar a la basura directamente.
I don't even want to give this one star because to not sell what you say you are selling is complete fraud. I have used this product for a year and have always purchased it through Sephora. I noticed it on Amazon and saw the savings and figured that maybe this was a wholesaler with legitimate product selling it somewhere between their cost and the retail price. When I received the item, it seemed to be the same or at least smelled the same and the consistency seemed the same. I did notice that the foil seal that is on the end fell off almost immediately which at the time I thought was a little odd, but didn't think too much about it. After nearly a week of using this I started to feel like I was having to use so much more of the product than I had before and even with the excessive product, my hair was not feeling as well. The following week of use it seemed like my conditioner appeared to be more watery. At first I thought I just had water on my had but then started to really pay attention. Because of the design of the bottle, there isn't a way that water would get into it. I finally decided to cut the bottle open and could see a bunch of water sitting on top of the conditioner. My guess is now looking at this whole thing is that they are removing a good portion of the real conditioner and inject the bottle with something watery then try to lay the foil seal back on. What a disappointment. I will never trust buying from this seller again.
I've used the real product for years, ran out and decided to try ordering from Amazon - a disappointment! The foil label washed right off the first time the container got wet, and the product does not condition.