To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Very happy with the rack. Solid construction. Used it twice so far. Once for a 100+ km trip on the motorway, once for 15min drive inner city. No issues. The straps to tie the bike to the rack are plastic, so not sure how they’ll fare after longer term exposure to the elements. But overall very happy with this product.
An easy to assemble rack, but it does feel flimsy and insecure. You will need additional straps to stabilise bikes(i have 2) and perhaps an adaptor for unusual shaped frames such as mine. So far so good, but i would be reluctant to use it for long trips.
Bike rack failed on my first drive. One of the bars the bikes sit on bent down 4", I did not even go over 60 mph. Contacted Allen Customer support, and they were not helpful at all. And stated the won't help resolve the issue. They will not even sell me replacement parts. They said it was a liability.
These Allen Sports customer service issues aligns with what other reviewers have said about Allen Sports and their poor customer support. STAY AWAY FROM THIS BIKE RACK.
Two aluminum adult bikes should not break a hitch bike rack.
ALLEN SPORTS: I invite you to help me resolve this issue and turn this bad experience around. I would be glad to update this review.
I am not an active biker. I just needed one to carry 4 bikes (2 adults, 2 kids) whenever we wanted to go to biking trails. Obviously I didn't want to spend a fortune on some of the industry standard names. The problem with bike racks is that, if you do not buy a quality one, it is as good as not buying one. In this dilemma I bumped into this product and was surprised to see great reviews, while the cost was very competitive. Who are you kidding, this bike rack costs 1/3rd the price of some of the great names. I simply wanted to try this for myself and if it doesn't work, I can always return it.
Thanks to Allen, it never gave me the hassle of returning it. It is a great product at an amazing price. It comfortably holds 5 bikes, fits perfectly on my 2019 Subaru Ascent 2" receiver. Its got a few glitches like it is not very convenient to lower a fully loaded rack to open the trunk. Other than that it is an extremely nice product and would recommend this to anyone looking to buy good rack at an awesome price.
UPDATE: After 2 months of usage, it is observed that when there are no bikes and the stand folded down, the main rack doesn't sit still. Its wobbly and makes this weird noise. A simple solution is to tie it with a band but yet its not a good thing. I wish it was sat sturdier.
WARNING- Please heed this warning - regrettably I had given this a 5 star rating after our first trip. Then just today August 6/17 while traveling home from camping the entire frame (see pics) broke right off and fell onto the road right in front of traffic. Vechicles ran over them and all 5 bikes (two were less than a month old) were destroyed. Thank God no one was injured. This product clearly has a defect and is dangerous. The rack I believe is about 14 months old and we have used it on about 7 trips or so. I will be contacting Amazon and this seller to see what they will do. I will keep you informed.
En general es un buen, se ve resistente, sirve para lo que fué hecho y es barato. PERO... NO LO RECOMIENDO SI LO QUIEREN PARA ESTARLO PONIENDO Y QUITANDO. El producto está hecho para Estados Unidos donde no te roban pero aquí en México hay que estarlo quitando y poniendo cada ves. ATENCIÓN: NO COMPRAR EL CANDADO: "Master Lock 2866DAT 1/2 in. and 5/8 in. Swivel Head Receiver Lock for Class I-IV, 1 Pack, Black" CON ESTE ARTICULO como vine recomendado en la publicación de aquí de Amazon, no funciona ya que oara que el Rack quede firme tiene que ser instalado con el tornillo que viene en el rack, es un tornillo especial con 2 niveles de grosor que hacen que el rack quede presionado internamente en el agujero del jalón. El rack por si solo tiene demasiado juego dentro del agujero del jalón por lo que usarlo con otro tornillo o con el candado Master Lock antes mencionado no es posible. Es una lata estar cargando matraca y perica para todos lados para poder estarlo poniendo y quitando, la tuerca es de seguridad y pronto se va a vencer la rosca interna y va a dejar de apretar, REPITO: ESTE RACK ESTÁ DISEÑADO PARA MONTARSE Y AHÍ DEJARSE, no lo hubiera comprado de haber sabido esto antes. Espero le sirva a alguien para saber las implicaciones de estarlo instalando y desinstalando diario.
Really pleased with this bike rack. Wasn't sure what all was included or how it all worked in detail, but was surprised to know that this product had some real thought put into it.
It has a locking mechanism built into where it mounts in the hitch receiver which 1) locks the carrier to the hitch and 2) expands within the hitch making for a tight secure fit. Thinking about the fact that this carrier saved me from buying a locking hitch pin for ~$20, the $100 I paid made it a steal compared to any other carrier at the time.
The only critiques would just be that the straps used to secure the bikes aren't the easiest/quickest on the market, and the tilting motion (of the vertical post to access the hatch) does not go down far enough for my 1st generation CRV's hatch/tailgate to open as it swings sideways. The top glass portion does clear however. Any hatch that swings up like a conventional van or SUV should be fine though. On the plus side, it prevents bikes from tilting too far down and either hitting something or being too heavy to lift back up.
Overall, good build quality, hefty, the cotter/hitch pins used to fold the carrier are linked together and connected to the carrier with wire (impossible to lose any of the pins).
Just got it today, haven't put bikes on it yet, but I'm instantly turned off on it, I didn't notice it had a lock pin when I ordered it but when I put it in the pin slipped past the first hole on the reciever and is now stuck because it has locked into the mounting tube and you can only retract the lock pin by using your finger (ouch by the way), but because it's locked into the actual hitch hardware it's permanent on my car, a huge problem for my daily commute. It would be much better without the lock and you could use a standard pin and cotter, but hindsight, I urge you to consider not buying this unless you want pinched finger tips and a permanent addition to you vehicle, and yes I have a 2 inch receiver, that is not the problem, the problem is that it's stuck!