Amazon.com.au:Customer reviews: Maxbosot DuraHold Series Car Phone Mount for iPhone Xs Max XR X 8 7 6s Plus SE, Galaxy S9 S8 S7 Edge, Note 9 8, LG G6, Pixel XS, HTC [Washable Strong Sticky Gel Pad/Extendable Holder Arm (Upgrade)]
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tl;dr There are two versions of this product. See photos of working and defective ones.
UPDATE: the original review is below for reference. Customer service reached out to me for a resolution and took my product feedback to their R&D team. Even though I experienced quality control issues, this company definitely cares about the satisfaction of their customers and is working hard to improve their product.
============================================================================ It started when my coworker purchased this item and showed it to me. He did a lot of research prior to purchase and found that the item worked well. I first purchased one myself, and finding it worked well, purchased a second for a friend. I even recommended the item to a second coworker who promptly purchased it (and I installed it for her).
Three months later (past the return date), the arm would no longer keep tension even when the knobs were tightened to the max. This caused the arm to fall down. The holder would tilt forward and sometimes drop my phone (holder did not secure my phone).
I was so upset at the mount, I removed it. I found out that the friend whom I purchased the mount stopped using it because it didn’t work well. After investigating the devices, I found that there’s two versions (see photos). Version A (coworkers had 3 of them) worked well. I had two of Version B (which would not stay up).
You can see Version A has a round base and shorter knob while Version B has a square base and longer knob. The base square and knob length do not affect holding the arm up - it’s just how I found that there are two different versions or manufactures under the same listing. Yes, all of the product was purchased under the same ASIN.
So, I decided to try for the sixth device and found I was shipped Version B. Rather than taking a chance on this model, I returned it. I thought certain versions must be shipping to certain consumers because I keep getting the defective ones while other people get working ones.
My cowoker takes pity on me and orders one for me. Alas, it arrives with Version B. I’m not able to adjust the arm angle fully, it seems I have 3 options to hold my phone. Time will tell if the tension gives out again.
I've used similar (more expensive) mounts in the past, and this had the same problem. It mounts solidly to the windshield, and grips the phone (iPhone X in this case) fine, but after about a month, it starts to rotate at the windshield, causing it to swing left to right. See video.
As the title states. The mount has a strong suction to dashboard and glass. However, the most important and of the mount (the device) - not so much. For one. The mount allows the device to be placed in any orientation. The problem is I would only trust it in the portrait orientation as the phone slides out in any other angle. The grip on the sides of the phone are just not that strong as I would like. Maxboost has great strides towards making the mount a one handed solution to getting in your vehicle, placing your phone down and driving off. For this. It is great. The one button slowly soft closes on your device however when opening and removing the device you will need two hands. Great concept and stand behind some other great products maxboost is creating but this one just was not it for me. I hope to see further improvements to the mount.
For the price, this is an okay mount. The suction and adhesion are what they need to be - nice and strong. But the knob you tighten to secure the height of the arm doesn’t stay tight and immediately loosens, causing the mount to jiggle all over the place.
I also don’t like that the foot of the mount where you sit the phone isn’t extendable, so you can’t center the phone very well. If you’re keeping your phone vertical I guess that doesn’t matter so much, but I can’t because there’s not enough room for my phone to stay that way with where I had to place the suction cup, and I prefer to have my phone horizontal when using the gps anyway. When the phone is horizontal, the arms don’t grip the phone tight enough to keep it from falling out.
I wanted this mount to work because I wanted to save a little money, but it’s worth the extra $15 to get the iOttie instead.
When I received this holder I loved its look and feel. It looks well made, sturdy, with a separate plastic base plate that sticks to the dashboard, allowing the suction cup a smooth surface to adhere to. The telescopic arms are a great innovation over other comparable products as it means that if you stick the base plate too far back by mistake, you can still adjust the arm to bring the phone forward without having to pry free the base.
However, after two months of use, two glaring problems have come into view, making me revaluate my initial impression. (1) As you can see in the pictures, the smooth plastic piece in the base is coming unstuck from its adhesive layer and I have to keep pushing it down every so often to make it stick again. And, more importantly, (2) the adjustable phone grabbing pieces open unevenly, one side wider than the other, pushing the charging port at the center of the phone bottom to sit on top of the resting prongs, thus making it hard for me to connect the charging cable.
These two issues made my change my initial 5-star impression down to a 3-star value.
I was really excited to buy this for the car. No need for big clunky GPS systems anymore, Google Maps it is! This seemed pretty great at first, but the clutch bars are already somehow broken. I don’t understand. Also, and maybe I should have had better foresight, but the thing is messed up from being in the heat. The suction cup is pretty much melted onto the base that sticks to the dashboard. Perhaps I should have known to take it off when not in use, especially in the summer sun, but I really didn’t even think twice!
Beyond that, it’s broken anyway. I would also say that smaller cars should beware that it may not comfortably fit your huge phone (especially if you have a plus) between the dashboard and windshield. I had to put it to the absolute lowest level and move it twice before realizing that there needed to be a lot of extra height for the phone.
Great in theory, but lots of issues that I didn’t take into account.
UPDATE 08-09-2020: It worked as described in my original review, but around February/March, the cradle lost the “holding power/tension” to hold my phone up. Every time I placed my phone in the cradle, it would drop/flop down, no matter what direction (vertical/horizontal) I turned the cradle. The ball joint was tightened the whole time, but it just stopped functioning, which is unfortunate because prior to this, it worked well.
ORIGINAL REVIEW: I had been looking for a dash mount for a while, and I actually purchased a different one that was 3x the cost, only to have it not work out. The suction cup base on that model wasn't strong and it fell off my dash repeatedly, even without my iPhone XR in it. It came with a dashboard pad, but I didn't want to use it for fear of damaging my dashboard if I were to remove it. I ended up returning it for a refund because it didn't work for me.
This Maxboost car dashboard mount has been awesome so far! It's been in my car for about a week now. I have it mounted so that the telescopic arm hangs lower than the where the suction cup is mounted on the dash, so I was worried it would fall off the dash because of the way it's weighted. Even with the weight of my XR in it, it hasn't failed. The base has been sticking to the dash and I haven't seen any lift at all, even through vibrating driving conditions. It also came with a dashboard pad/base to even out the dashboard surface, but I didn't need to use it for the mount to stick.
I have a Pop socket on the back of my phone and so it doesn't sit flush against the back of the cradle, but the cushioned retractable arms are strong enough to hold the phone in place. The single push-button release works well too. Each push opens the arms more to allow for easy mounting/release.
For under $8, this car dash mount has outperformed the more expensive mount I tried and returned (so far).
Our Jeep Wrangler has been a challenge to find an iPhone holder that doesn't break the bank. The ones that go in a vent won't work on the Wrangler. Jeep makes one specifically for the Wrangler but it's about $80, Amazon has one that copies the Jeep's style for $40 ... still pricey. The top of the Wrangler dash has a recess in it which is the only place to mount anything. There is a screw right in the middle. This holder fits nicely to one side of the screw with no adjustments. We didn't need to use the mounting square. The suction cup adhesive is SOOO strong. We live on a dirt road with lots of divots and this thing has not budged!! There are a lot of little adjustments with the design to get it exactly where you want it, but once you spend the time to get it just right, it's great! I'm a little concerned about the Quick Release Button as it's plastic and I'm hoping it holds up. I have the iPhone XR so it's a little tall in the holder. A great feature is being able to swivel it so the phone sits landscape style. I have noticed that when I am putting my phone into the holder, the holder needs to be in the portrait (horizontal) position in order to get it to grip my phone well. If I try to put it in while the holder is in landscape position, for some reason it doesn't synch down quite as well. Not a huge issue for me. I hope I never have to take the adhesive suction cup off bcuz it is ON THERE. If I ever do, I hope it doesn't damage the dash. All in all, I think it's gonna be great.
UPDATE: After 3 months one fo the connections came loose and it fell apart. I was able to find the missing nut on the floor of my vehicle and fix it but I'm hoping I'm not going to be doing this every 3 months. Finding the nut was a miracle. The product would've been useless if I wouldn't have found the nut. When it's together, it works great. Taking 2 stars away for this problem.
I’ve had this mount for only a few months to use with my iPhone 11 Pro. It’s mounted in a precarious location on my windshield and has impressive adhesion. I was able to obtain a filming angle that I really like for car vlogging. However the adjustable arms That secure the phone have quit working rendering it nearly useless! The push button that allows the arms to ratchet into different sizes doesn’t depress anymore, one arm is always stuck out and one is always stuck in. I can force them to move but it feels like the gear is jammed and the arms return to their defective position. It was a cheap buy so no serious heartburn but I am now looking at other designs such as the magnetic phone mount arms.