Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
Disappointed to have received a back of hair clips that are NOT AT ALL the colours shown in the pictures. White, orange, grey and the old gold colour were not present. You would expect that I would get the actual hair clips that I paid money for? Apparently not. Be aware that you're not going to get what's in the photos.