Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
Great bag, fits my 13 inch MacBook Pro. Love all the compartments. Makes it easy to fit books, pens, keys, wallets, sunnies. Looks nice too. Feels solid in construction. Got it for sale at $180, which is a more reasonable price.