Top critical review
Company requires a review before sending the advertised cover
Reviewed in Australia on 9 January 2020
The pillow is good - comfortable, good quality and versatile. I like that you can zip a section on or off and the pillow itself is very malleable.
However, the pillow is advertised as coming with a cover. When the pillow arrives, there is a sticker to contact the company to organise the cover. Ok, that's not terrible. But when you do, they require you to leave a review before they'll send it to you. I'm happy with the product, but having part of it withheld until I write a review has left a bad taste in my mouth. Suggest re-considering this process or at least being upfront about it in the advertising.