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This product smells rancid & is out of date. Inside the product is a very white powdery substance which I was suspect of in case it was drugs. The expiry date is 5 Jan 2019. They say there is no option for the "return" of this product or refund. Very unfair & not ethical!! Why does Amazon allow this.?
I'm not sure what Nubian did to change their formula, but the new one stinks - literally. I used to love this Shea Butter, it was the only product that made my rough hands feel smooth without the greasy feel. I loved it - I told everyone about it. It used to be smooth and silky going on and I loved the smell. Often times I would just rub it on just for the smell and feel even though I didn't need any - it was long lasting.
This new one is gritty and does not go on smoothly. It was like a bunch of little beads. Ok, I could deal with that once the beads melt, however the smell was rancid. It smelled like the oils went bad. I couldn't use it and had to get a refund. Sadly I am disappointed. After reading all the reviews and my experience, I now have to find something like their old product. Sad for this company to lose so many customers. Hopefully they are listening and do something about it.
If I could leave zero I would. This product is so old it is powdered and stale. Shea butter is not a powder! I am furious. The item is not eligible for return even though the product is complete crap and expired.
The last few times I have ordered this have not gone well. The product is grainy and beads on the skin, rather than actually absorbing. It also smells rancid. I will not be purchasing again from any company distributing this product. It used to be my favorite moisturizer but is now a consistent disappointment, and a waste of money. Buyer beware!
it came unsealed and it's not a butter or cream-like consistency. It was clumpy and smelled like it had gone "bad", almost rancid smelling. I asked for a refund as I cannot use this product, something is wrong with it. Disappointed :(
I received the shea butter and when I opened it, it was dried out - not at all like other shea butter lotions I have used. I'm assuming this was a fluke in the product packaging. Sadly I didn't open it till a day after the return policy. On the bright side, it smells good...
Iv'e purchased this shea butter for a few years now, and this time I received grainy shea butter. I'm not sure if this happened during the delivery process or production. It's not returnable, and I'm not pleased with my purchase.