Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
I have been waiting for a Nespresso machine that had a steam wand and this Breville was truly worth a try. I am impressed! You can adjust the temperature and froth of the milk as well as the coffee liquid volume. It makes a great Nespresso every time and matches expresso that you buy from a cafe. My whole family is now hooked and have learned to use the machine to create the cuppa that suits them. As well the plastics and high quality of manufacture matches the price. Really glad I have had this for the past month and looking forward to reliable service to come. Geoff