To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
When i opened the box I found that bout 20% of the contents had spilled out because the cap was broken. The bottle was safely packed and the box was undamaged so it's apparent the cap was broken before the bottle was shipped. Beware.