Amazon.com.au:Customer reviews: NAVISKAUTO 10.1" Dual Car DVD Players with 2 Headphones Support 1080P Video, HDMI Input, Sync Screen, AV Out & in, Resume, Region Free, USB SD (2 x Headrest DVD Players)
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We really like these DVD players for our vehicle. The only downside was when we connected them together they seem to skip quite a bit. We have written the company and they have been very diligent to talk with us and keep on contact trying to help us. They are also sending us a new one free of charge to try. And we don’t have to send another back. So I will say their customer service is great and hopefully this new one works better.
This system is a pretty good value considering the price. It is versatile and can be used in the car or at home. It has several input options including HDMI which is an added bonus. The headrest mount is easy to install and feels sturdy and secure. The picture quality is not that great. From a distance is looks good but up close you can tell it is not HD. This isn't a deal breaker though because my 2 year old uses it. The DVD functionality is also not very good. It skips when going down the road and it is pretty loud when spinning the disc. I mainly use an SD card so I dont have to deal with the noise or changing out discs. I like that it also has a memory and will pick back up where it left off. I had some questions after the sale and customer service has been responsive. Overall a solid unit!
I did what I thought was ample research before buying this product. I had an RCA Dual Screen DVD player for years. We wore them out so we decided to get something new.
The installation of this product was so simple. The fact that they send you multiple attachments for the headrest mount is fantastic. After figuring out the correct size I was able to mount the DVD players within minutes.
I will say that it did look as though one of the units looked as though it may have been refurbished but it seems to work so I let it go.
We take a lot of car trips and the ease of being able to switch from unit to unit was key so we could maximize the length of time we could watch DVD's without switching them. The unit came with a single AV Cable. It would have been nice if it came with 2. To be able to switch between the two units you would either have to change the cable from "AV In" to "AV Out" when you wanted to switch the main DVD player, which my children cannot do in a moving car or you can purchase another cable. I chose to purchase another cable. No big deal. Now they can just use the remotes to change which unit is playing and which is just watching.
This brings me to my biggest complaint. When you are watching the same movie on both units, the volume only comes out of the "main" unit. Meaning the secondary unit gets the picture but not the sound! This is an issue. There is no way to connect the units together via an RCA cable so that the sound comes out of both units. If I had know this, I would not have purchased this particular unit.
Overall, I am happy with the unit but I am disappointed in the sound issues.
Installation was super easy and the length of wires provided allowed me to hide them. Screen sync (a/v input/output) cord is fairly short (3') and not able to be hidden, so I would look for a longer cord. Operation of the DVD units is very simple and the remote allows my kids to control the units on their own. Only dissatisfaction with the product was one of the headphones stopped working within the first week. This was due to a loose wire in the male end of the headphone jack. Didn't want to return the whole product for that one small issue but Amazon was able to help provide a solution. Overall, very satisfied with the product.
I purchased this unit as a replacement to a Panasonic dual player I had for many years. Having 3 grandchildren it truly helps on road trips to be able to provide entertainment to keep them occupied. I like that this unit has a bigger screen, the picture is very nice. The secure brackets are a plus. I hated trying to pull straps tight enough to secure the units in place. I also like that you have various other options to play movies from a phone or tablet using the HDMI or USB ports. It was also a plus that it comes with two sets of headphones as the kids are getting bigger and outgrown the kiddie headphones I had purchased for the other set. I have a problem with one of the headphones though, the cushioned cover was not secure and as I pulled it out the plastic it popped off. I have tried everything to get it back on but there isn’t much material to work with and I’m afraid I will rip it if I pull too much trying to stretch it enough to get back on. The thing that really gets me is that I don’t like that I have to reset the monitors every time I get in the car if I want to use the dual feature. It would be nice if it held position until you changed it to something else. It’s a pain when you are in a rush but you have kids in the back ready to watch a movie and watching it on one screen would be a no-no when you have 2 monitors so you have to take time to ensure the system is in dual mode before you can pull off. Hopefully I’m doing something wrong and this can be corrected. For the price, it would have been nice to have received power cords for the units so that they could be used in the house or hotel when on the road for additional entertainment and convenience. Lucky for me my old unit had cords that fit the new unit so that kind of worked itself out. Overall, I like this unit and would recommend it to someone else.
Overall these were a great buy for what we’re using them for, strictly in the car for the kids. I was looking for a set of good quality players that would play digital movies from a usb or SD card and eliminate the hassle of changing DVDs. For this purpose they have worked GREAT. Im only disappointed with a few KEY things. A; the playback last memory feature ONLY works with the dvd, and NOT digital movie files. So its a huge bummer having to choose the file and start from the beginning EVERY time the player is cut off. B; the digital video files do not seem to allow ‘scene skips’, so you can only Fast Forward if you want to get to where you left off, which is even more of a pain. And C; the remote controls are not ‘player specific’, therefore having two players in the car and kids using remotes independently can and will affect both the players, pretty frustrating. Other than those 3 feature flaws, these are a great buy and i would recommend them. Im hoping the software for the players can be updated at a later time and these features included. Just to add also, customer service thru email was quick and easy. They immediately check in to see if I was happy, answered my questions and then sent me two free wall plugs to power the players. Good customer service
The headrest mounts are nice and tight on my Toyota Sienna, but it doesn't appear that there's any tilt adjustment. I looked at so many of these units before purchasing this one, I was expecting that in the mounts probably because that's a standard feature on so many others. Additionally, both of the units had clear protective sheets on the screens, but the plastic body/housing itself was scratched and nicked up as if the units had been used or refurbished. That's a bit disappointing, but I had read that from someone else's review on these before I purchased. The last comment I have is that the hinge mechanism to open the DVD player is pretty stiff and really requires you to use both sides to open...pulling on one side only flexes the door because the hinge is so tight and I'm fearful that my kids are going to break this soon due to careless opening/closing. Other than those comments, it setup pretty straightforward and worked fine out of the box...time will tell on durability. I purchased an FM transmitter and a USB HDMI dongle for my son's video game so that we could hook it up to these and he can play in the car. Note that you can't mirror HDMI input from one unit to the next, you have to run two separate HDMI cords - one to each unit, which isn't very elegant. And the DVD mirroring requires the use of a 3' AV cable from one unit to the next which creates kind of a trip wire between seats and is less than pleasant to look at. I like neat/clean installs with wires tucked away and no clutter, so these are kind of bugaboos to me personally. Lastly, know that the power cord is a cigarette lighter...which my van doesn't have in the rear, so thankfully the cord is long enough to stretch all the way up to the front dash. My van only has a normal outlet and (2) usb power outlets on the back of the center console...make sure you check your vehicle.
The headrest mounts didn't fit in our car when they arrived but the seller helped find the correct ones and get them to us for very minimal cost, and followed up by getting us an AC charger as well.
Only negative for the player is the volume could be a little better. When using dual players/AV connection, the sound still only plays out of the main player so it's a little harder to hear for the second viewer. Otherwise, they seem to work well for us so far.
I am extremely disappointed in this purchase. I purchased this for my grandsons. We were all really excited after getting it installed, which was not hard to do at all. They loved them! However, one DVD player only lasted a couple of hours. You can hear sound but no picture! The second player is still working fine for now. Too much money for such a short amount of time.
Update: I contacted the manufacture and they are sending me a replacement DVD. They were very fast to respond back and let me know they were sending the replacement out. I will change my rating upon arrival of the new DVD player. Update: My DVD player was Sold by: Shindro, not the previous seller! Shindro is who I have been dealing with & been very prompt in taking care of my problem. I have never dealt with the other seller. Now I understand why I had all of the problems trying to go through Amazon's customer service. They were trying to contact the wrong seller & getting no response back. I'm glad to see Shindro is the current seller again. All of my headaches in dealing with customer service could have been eliminated had they bothered to see who the seller was when I made my purchase! 09/15/2020 Update, I have changed my rating from a 2 to 4, would have been 5 if not for initial issue. However Shindro is a company of their word. They sent a replacement DVD player as promised, as well as 2 AC power cords free of charge. My only disappointment at this time was that Amazon customer service did not put forth the same effort. Way to go Shindro!
I just installed this DVD system. So far everything looks amazing. The only issue I have is that it does not come with an AC power adapter. The only 12V auxiliary power outlet (cigarette lighter plug) is on the dashboard of the truck. I do however have a 115V power outlet in the rear console of the truck and it would have been nice to be able to connect to that rather than having the wires strung up to the dashboard. Aside from that I would definitely recommend to someone else. The picture is great, the sound is good and the headphones are good for my kids.