To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
This was not in a box and it was broken when it was left on my steps. This was a gift and Amazon failed by not boxing it. The box was ripped and had labels all over it. This gift is amazing just not from Amazon!