To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Product broke after 2 uses. I heated for 30 sec as there were no instructions. Fabric fell apart and beads fell all over the place. Bought a replacement for 1/4 the price and use it daily. This is a Poor quality product