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The item currently does not work at all. All the documentation was received. Pitool latest version from there website installed. Ran diagnostics and it found VC components highlighted as missing. This has a repair link beside but after clicking I discovered that it is broken. The link opens to a “could not be found” page. I had others friends try the link same result. I have submitted a ticket and got a reply that said.... “what version did you install”. I replied with an email that said everything I had done and screen shots of every step. To that email I receive no response for two days. Still waiting.
The fix is simple. I need the VC zip file or a link to the VC zip file. I can not find the file in any of the pimax web presence or there forums.
I don’t like waiting days with no response on an item that is too expensive to start with.
The clock is ticking. The more angry I get the more likely it is that this will be returned.
Highly recommend you stay away from this product until they figure out their own system. A company selling the most advanced VR product available. The most incredible picture. Doesn’t matter if your install program is broke with no way to fix it. .
I received an email with all VC components and installed them. The advertisement says it is 6 dof, it is not. The oculus rift S is. The pimax needs the base controller from a Vive in order to be 6 dof.
I have now ordered said base station because I want to see if it works. Only 3 weeks left to get it working.
I called a pimax number in the USA. It was no help.... instead I got mom trying to care for her screaming kids.
I have been using my Pimax 5K+ (LED) headset for almost a year now. Love it. Nothing in the VR world compares. I have many hundreds of hours on the 5K+ almost exclusively playing Elite Dangerous (VR sitting in a chair the way God intended video games to be played). Anyway...
I bought this 5K XR (OLED) a few days ago anticipating that the OLED screen would provide deeper blacks and richer colors than the LED screen in the 5K+. It does. HOWEVER, their are some very major gaming compromised in the way in which the OLED screen is designed and performs:
1. The OLED pixels are aligned at a 45 degree inclination (left/right). The LED pixels in the 5K+ are aligned horizontally. Text and horizontal/vertical lines look MUCH less jagged on the LED display of the 5K+ vs the OLED display on the 5KXR. Many many entities in the gaming world are perfectly vertical and horizontal (walls, ceilings, flat surfaces, text). These ALL look much better in the 5K+ than the 5KXR and the difference is IMMEDIATELY noticeable.
2. The spacing (dead space) between the pixels in the OLED screen of the 5KXR is much greater than the LED screen of the 5K+. So more dead space and smaller pixels. This only adds to the "jaggies" generated from the 45 degree alignment of the pixels. If you have a vertical or horizontal entity (or text or line) you will notice the jaggies and pixelation immediately.
3. The physical refresh rate of the OLED screen is significantly slower than the LED screen of the 5K+. Not only is the max frame generation rate slower (82hz vs 90hz) but the OLED pixels themselves are slower to turn on/off than the LED pixels of the 5K+ (think incandescent light vs LED). (maybe thats why the reduced the max refresh rate?) The result is a noticeable loss of smoothness and blurrieness in the video image as some pixels are turned off while others are turned on.
Are the blacks BLACKER? You bet! Are the colors brighter, YUP! However, the overall gaming experience is significantly inferior to the 5K+.
Running both units back to back I can honestly say I wouldn't even buy the OLED 5KXR unit if it was $200 cheaper (at the SAME price as the LED 5K+).
Buy the 5K+, its $200 cheaper and a much better gaming experience overall!