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Like many other reviews, I have an old, skinny cat that grazes, and a younger sweet but chubby cat that will eat everything in sight. This feeder seems like a great solution.
But: 1. We had to buy the back cover to keep faces and paw out of the back side of the feeder while it is open (cover was easy to buy and put on), and 2. Most importantly, the door closes way too slowly after the cat with the RFID collar walks away. So slowly, that both of the kittens get in and have a good snack before it shuts. From what I can tell, there is a setting for this but ONLY via the app, which requires buying the hub. I will now spend another $80 just to be able to close the door faster.
I have so many other products with integrated web functionality and/or settings integrated into the product, and yet this product requires you to buy every single add-on to make it work.
will I love it once I get a hub and reprogram the door closure? probably for the convenience, but I am pretty annoyed that if you really need a hub to make it work right, it isn't more clearly stated up front, or built into the product.
I have three of these because my cats fight for food, and all have different needs. The batteries die quickly. Had issues with two of the devices. The app is clunky if you feed wet and dry food and the bowls sold with the device give the cats acne despite being washed daily. Had to pay extra for the hub for the wifi connection and had to pay extra for the shield for the back, otherwise the cats can get into each others feeder. Had to pay extra for the stainless bowls as well.
These are hard to clean off around the bowl area so feeding raw food would not be a good idea in this device. It's best for dry food or kibble. Cats leave a wet food mess around the whole device.
Purchased this thinking it could be used with the app straight out of the box. Turns out you need an $80 hub in addition. I would recommend changing the photos for this listing, as it is misleading at the moment. It does work fine, although I'm not happy I can't use the app it comes with. It can get a bit messy depending on your cat. Ours is a messy eater - and it's kind of a hassle to wipe down. The cheaper version without the smart features is probably just as good - especially if you're not down to hand over $250 total for a 'smart' food bowl.