To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
About a week ago I ordered a 16 inch Paco the Parrot from Amazon prime. It came today in a non-Amazon box, which I thought was fine. I open up the box to find no plastic wrap around the parrot. That seemed fine because it didn’t look dirty. This was until I held it to my face and realized the parrot and interior of the box very smelled heavily of smoke. 🤮